Privacy

DormCloud (“we”, “us”, or “our”) values your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.dormcloud.co (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

Additionally, as you browse the Site, we collect information about:

  • Pages you view
  • Products you view
  • Referring websites or search terms
  • How you interact with the Site

We refer to this as “Device Information.”

How We Collect Information

We collect Device Information using technologies such as:

  • Cookies (data files placed on your device)
  • Log files (track actions on the Site)
  • Web beacons, tags, and pixels (used to record browsing behavior)

Order Information

When you make or attempt to make a purchase, we collect certain information from you, including:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

We refer to this as “Order Information.”

How We Use Your Information

We use your information to:

  • Fulfill orders (processing payments, shipping, confirmations)
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide customer support

We may also use your information to:

  • Improve and optimize our Site
  • Analyze customer behavior
  • Provide marketing and advertising (including retargeting ads)

Sharing Your Information

We share your information with third parties to help us operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and logistics partners
  • Marketing and analytics providers

We may also share your information:

  • To comply with laws or legal requests
  • To protect our rights

Behavioral Advertising

We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising:

You can also opt out via:
http://optout.aboutads.info/

Your Rights

If you are a U.S. resident, you may have the right to:

  • Access personal information we hold about you
  • Request corrections
  • Request deletion of your data

To exercise these rights, contact us at hello@dormcloud.co.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

Cookies

We use cookies to improve your experience on our Site.

You can choose to disable cookies through your browser settings.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us at: hello@dormcloud.co